Data Privacy Rights
At Rotten Window Repair, we are committed to protecting your personal information and respecting your data privacy rights. This section outlines the specific rights you have regarding the collection, use, and storage of your personal data under applicable data privacy laws.
1. Right to Access
You have the right to request access to the personal information we collect, store, and process about you. Upon request, we will provide you with details of the data we hold and how it is used.
2. Right to Rectification
If you believe that the personal information we have about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will take prompt action to rectify any inaccuracies once notified.
3. Right to Erasure ("Right to Be Forgotten")
You have the right to request the deletion of your personal data when:
- The data is no longer necessary for the purposes it was collected.
- You withdraw your consent, and no other legal ground exists for continued processing.
- You object to the processing, and there are no overriding legitimate grounds.
- The data was processed unlawfully.
- We are required by law to erase your data.
4. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, including when:
- You contest the accuracy of the data.
- The processing is unlawful, but you oppose the erasure of the data.
- We no longer need the data for the original purpose, but you need it for legal claims.
- You have objected to the processing, and we are verifying whether our legitimate grounds override your rights.
5. Right to Data Portability
You have the right to request that we transfer your personal data to you or a third party in a structured, commonly used, and machine-readable format. This right applies where the processing is based on your consent or a contract, and the processing is carried out by automated means.
6. Right to Object
You have the right to object to the processing of your personal data in the following circumstances:
- If the processing is based on our legitimate interests, and you believe it infringes on your rights and freedoms.
- If your data is being processed for direct marketing purposes.
Once you exercise this right, we will stop processing your data for these purposes unless we have compelling legitimate grounds that override your interests or we need to continue processing your data for legal claims.
7. Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw your consent at any time. Once you withdraw your consent, we will stop processing your personal data for the purpose you consented to, unless we have another legal basis to continue the processing.
8. How to Exercise Your Rights
To exercise any of the above rights, please contact us at rottenwindowrepair@gmail.com. Please be as specific as possible in your request to ensure we can address your concerns effectively. We may need to verify your identity before processing your request to protect your privacy and security.
9. Response Time
We aim to respond to all data privacy requests within 30 days of receiving your request. In some cases, where requests are complex or numerous, this period may be extended, and we will inform you of any delay.
10. Complaints
If you believe we have not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
